Air Conditioning/Heating System
The cooling and heating in your room can only operate effectively when outside doors or windows are kept closed. Please set controls for your comfort. Upon check out, please switch to the off position.
Baby Sitting Dial 0
Qualified baby-sitters are available for a nominal fee. Twenty-four hour notice is required for daytime sitters.
Banquet & Catering Dial 0
Breakfast
(Advise which breakfast is offered, hours (minimum of 3) and location)
A (complimentary continental breakfast) is available 7:00 am to 10:00 am daily in the restaurant (Hot breakfast: $15.95 / per person).
Check Out Time
Check out time is 12:00. If you wish to extend your stay, please notify our Front Desk personnel by 10:00 am and we will accommodate you upon availability.
Coffee/Tea
Complimentary coffee and tea are available in your guest room.
Credit Privileges
We honor the following credit cards: American Express, Mastercard, Visa, Diners Club/Enroute and Carte Blanche.
Cribs/Cots
Cribs are provided free of charge and cots are available at a nominal charge.
Currency Exchange (US only)
Available at the Front Desk
Express Check-out
We offer the following types of Express Check-out: Folio to guest room, by email, by phone, and by television. Please indicate to Guest Services at the Front Desk which option you would prefer.
Fitness
(Advise which options pertain to hotel)
FITNESS OPTIONS FOR ONSITE WORKOUT FACILITIES
Work out, Stay In! Fitness Centre Hours/Location in the basement
FITNESS OPTIONS OFF PREMISE WORKOUT FACILITIES:
Working out? Please ask the Front Desk about getting passes to a local gym
Front Desk Dial 0
Front Desk staff is available to assist you 24 hours daily.
Guests With Special Needs
In case of an emergency, your safety is our first concern. Please inform the Front Desk upon check-in if there is a guest with a disability in the room.
Housekeeping Dial 0
The following items are available upon request:
Fans, extra blankets, extra pillows, extra towels, extra soap, electrical adapters, telephone cord (for dataport).
Forget something?
– Complimentary items are available 24 hours – combs, razors, shaving foam, toothbrushes, toothpaste and sewing kits are available. Sanitary napkins are available. (advise of location and if complimentary – can only charge if dispensed in vending machine in Ladies public restroom)
Wheelchairs are available.
Baby cribs and highchairs are available.
Ice/Vending Machines
Located by the staircase in the lobby & on the 3rd floor.
Laundry/Dry Cleaning
Dry cleaning services is provided by a reputable, independent company with same day delivery. Available Monday thru Friday – except holidays. Bring items to the Front Desk before 8:00 am for same day return. We act only as an agent and accept no responsibility for lost or damaged goods.
Lost and Found Dial 0
Open 8:00 am to 4:30 pm
Luggage Assistance and Storage Dial 0
Luggage assistance is available till 2:00 pm.
(Must be available 14 hours daily. List hours available)
Complimentary luggage storage is available for our guests and is available up to 6 hours after check-out.
Maid Service Dial 0
Mail/Stamps
Stamps may be purchased at the front desk. Parcels or letters to be mailed can be left at the Front Desk. Incoming mail is kept at the Front Desk.
Meeting Facilities
We have a wide range of Meeting/Banquet facilities which you may view at your convenience. Our Catering Department will be pleased to provide you with rates, menus, etc.
Messages Dial 0
When the red light is flashing on your phone, it is to indicate there is a message for you at the Front Desk. Please call the hotel operator for retrieval of message.
Movies
Movies available in every room. Each movie is an additional charge.
Onward Messaging
Going Somewhere? Let us help you book your next reservation at one of over 4,000 hotels worldwide. 1.800.WESTERN or bestwestern.com.
Reception Desk
Our registration desk is available 24 hours a day.
Restaurant/Lounge
(List on-site restaurant/lounge and hours of operation if applicable)
Safety Deposit Boxes
For your convenience and safety, we suggest that you leave any valuables in the safe deposit facilities provided for guests’ use. Please enquire at the Front Desk. Please do not leave money, travellers’ cheques or jewelry in your room. We cannot be responsible for any valuables not deposited.
Snacks and Beverages
Vending machines are located by the staircase in the lobby.
Coffee/Tea are available in _______________, 24 hours daily.
Telephone Information
Room Service Dial 0
Room to Room Dial ___ + Room Number
Local Calls Dial 9 + Area Code + Number
(charges apply after 30 min.)
Long Distance Calls Dial ___ + ___ + Area Code + Number
(charges apply)
Operator Assisted,
Collect or Credit Card Dial ___ + ___ + Area Code + Number
Calling Card Dial ___ + ___ + Area Code + Number
After tone, enter your card # + Pin # (14 digits)
Service charges do not apply to 800, 888, 877, 866 numbers
Think Green
Every day millions of gallons of water are used to wash towels and sheets that have only been used once.
Help support Best Western Green efforts.
• A towel on the rack means “I will use again”
• A towel on the floor means “Please exchange”
• If you are staying more than one night, and would prefer not to have your sheets changed, please let us know at the Front Desk.
Wake-Up Calls
Schedule wake-up calls with the Front Desk, or you may set the alarm clock provided in your room.
Water
Bottled water is available at the reception.
Wireless High Speed Internet
Available in all rooms. Wireless cards available at the Front Desk.
Accommodations available for groups of ____ to ______ people.
Fully equipped meeting rooms with the latest Audio Visual Equipment are available. Finely appointed boardrooms for executive meetings, tastefully decorated banquet rooms for business lunches, weddings and Christmas parties and ballroom space for larger functions and conferences.
For assistance, please contact our Conference and Catering Department at ext. ______, Monday to Friday from 8:00 am to 5:00 pm or contact the Duty Manager by dialing 0.